Terms & Conditions

Introduction & Acceptance

Welcome to bg371, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your access to and use of the bg371 platform, including all games, betting services, promotional offers, and any related features made available to you. By registering an account, visiting the site, or placing any wager, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree with any part of these terms, you must not use the bg371 platform.

bg371 reserves the right to amend these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with a revised effective date. Your continued use of the platform following any changes constitutes your acceptance of the revised terms. We strongly encourage you to review this page periodically to remain informed of any updates.

Eligibility & Account Registration

To register and use a bg371 account, you must meet all of the following eligibility criteria. Failure to satisfy these requirements may result in account suspension or permanent closure.

• You must be at least 21 years of age. bg371 is strictly a 21+ platform. Players aged under 21 are not permitted to register or place bets.
• You must be a human individual and not acting on behalf of a corporate entity when registering a personal gaming account.
• Each player is permitted to hold only one bg371 account. Duplicate accounts will be merged or closed, and any associated balances may be forfeited.
• You must provide accurate, current, and complete information during registration and keep your account details up to date at all times.
• You must not be located in a jurisdiction where online gambling is expressly prohibited by applicable law. It is your sole responsibility to ensure compliance with local regulations before using bg371.

bg371 reserves the right to request identity verification documents (KYC) at any time. This may include a government-issued photo ID, proof of address, and/or proof of payment method ownership. Failure to provide requested documents within the specified timeframe may result in account suspension and withdrawal restrictions.

Deposits, Withdrawals & Payment Methods

bg371 supports a range of payment methods popular in Bangladesh for convenient and secure transactions. All deposits and withdrawals are processed in Bangladeshi Taka (BDT). Please review the following payment-related conditions carefully.

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank transfers. Available options may vary and are subject to change.
• Minimum deposit amounts and maximum withdrawal limits apply and are detailed on the cashier page within your account. bg371 reserves the right to adjust these limits at any time.
• All payment methods used for deposits must be owned and registered in your name. Third-party funding — deposits made using accounts that do not belong to you — is strictly prohibited.
• Withdrawal requests are subject to identity verification. Withdrawals will only be processed to the same payment method used for the most recent deposit unless a verified alternative is on file.

bg371 is not responsible for delays caused by third-party payment processors, mobile financial service (MFS) providers, or banking institutions. Processing times may vary. Any charges imposed by your payment provider are your own responsibility.

Bonuses, Promotions & Wagering Requirements

bg371 periodically offers bonuses and promotional rewards to eligible players. All bonus offers are subject to the specific terms published at the time of the promotion, in addition to these general Terms & Conditions. By claiming any bonus, you agree to the applicable promotional terms.

• Wagering requirements (rollover) must be met before any bonus-derived winnings can be withdrawn. The specific rollover multiplier applicable to each promotion is stated in the individual promotion terms.
• Welcome bonuses are available to new players only and may be claimed once per household, IP address, device, or payment method.
• Bonuses are non-transferable and have no cash value until wagering requirements have been satisfied in full.
• bg371 reserves the right to void bonuses, free spins, or associated winnings if it has reasonable grounds to believe that a player has attempted to abuse a promotion or exploit a system error.

Promotional offers may be withdrawn or changed at any time at bg371's sole discretion. Players will be notified of material changes through the platform or via their registered email address where possible.

Prohibited Activities

The following activities are strictly prohibited on bg371 and may result in immediate account suspension, permanent banning, and forfeiture of all funds held in the account.

• Using automated bots, scripts, or software to gain an unfair advantage over other players or to circumvent game mechanics.
• Money laundering, structuring deposits to avoid detection, or using bg371 for any other illegal financial activity.
• Collusion with other players to manipulate the outcome of any game, bet, or tournament.
• Opening duplicate or multiple accounts, or opening an account on behalf of another person without prior written consent from bg371.
• Exploiting software errors, glitches, or platform vulnerabilities for financial gain. Any winnings generated from known exploits are not eligible for withdrawal.

Intellectual Property

All content on the bg371 platform — including but not limited to text, graphics, logos, game assets, software, user interface elements, and audiovisual materials — is the exclusive intellectual property of bg371 or its licensed content providers. All rights are reserved.

You may not reproduce, copy, distribute, sell, resell, modify, or create derivative works from any platform content without the express prior written permission of bg371. Unauthorised use constitutes a breach of these Terms & Conditions and may expose you to civil or criminal liability.

Limitation of Liability

To the maximum extent permitted by applicable law, bg371, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, its games, or any related services. This includes, without limitation, loss of profits, loss of data, loss of winnings due to system outages, or damages arising from force majeure events including power failures, network disruptions, or natural disasters.

bg371 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, emergency technical work, and external factors may occasionally result in temporary service unavailability. bg371 will endeavour to give advance notice of planned downtime where reasonably practicable.

Account Termination & Suspension

bg371 reserves the right to suspend, restrict, or permanently close any player account, with or without prior notice, under the following circumstances.

• Breach of any provision in these Terms & Conditions, including but not limited to the prohibited activities listed above.
• Failure to complete required KYC verification within the specified period following a request.
• A player's own voluntary request to close their account, including for responsible gaming self-exclusion purposes. Self-exclusion requests may be submitted by contacting our support team at [email protected].

Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising between you and bg371 regarding these terms or the use of the platform, both parties agree to first attempt resolution through direct good-faith negotiation by contacting our support team.

bg371 operates as an online gaming service. Any claim related to the use of the platform must be submitted to the support team within 30 days of the incident in question. Claims submitted after this period may not be considered.

Changes to These Terms

bg371 may revise these Terms & Conditions at any time. When we make significant changes, we will update the effective date displayed at the top of this page and, where appropriate, provide notice through the platform. Significant changes include but are not limited to: changes to bonus wagering requirements, alterations to withdrawal processing procedures, updates to prohibited activities, or modifications to the account closure policy.

Your continued use of bg371 following the posting of revised terms constitutes your acceptance of the changes. If you do not agree to the revised terms, you must stop using the platform and may request account closure by contacting our support team.